Custom mod tickets

src/buttons/close-mod-ticket.ts

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+import { ButtonInteraction, Client, MessageFlags, ChannelType, PermissionFlagsBits } from 'discord.js';
+
+export default {
+  name: 'close-mod-ticket',
+  handler: async function (client: Client, interaction: ButtonInteraction) {
+    const channel = await interaction.channel?.fetch();
+    const guild = await interaction.guild?.fetch();
+    const member = await guild?.members.fetch(interaction.user.id);
+
+    if (!channel || !channel.isThread() || !channel.isSendable() || channel.type != ChannelType.PrivateThread || !member)
+      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Oops. Something went wrong. Please report this to a staff member.' });
+
+    if (!member.permissions.has(PermissionFlagsBits.KickMembers))
+      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Only staff members may close mod tickets.' });
+
+    await interaction.message.edit({
+      content: interaction.message.content,
+      components: []
+    });
+
+    await channel.send('This ticket has been closed by staff.');
+
+    await interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Ticket closed.' });
+
+    channel.edit({
+      archived: true,
+      locked: true
+    });
+  }
+};

src/commands/mod-ticket.ts

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+import { ApplicationIntegrationType, ChatInputCommandInteraction, Client, InteractionContextType, LabelBuilder, ModalBuilder, PermissionFlagsBits, SlashCommandBuilder, StringSelectMenuBuilder, StringSelectMenuOptionBuilder, TextInputBuilder, TextInputStyle } from 'discord.js';
+
+export default {
+  name: 'mod-ticket',
+  data: new SlashCommandBuilder()
+    .setName('mod-ticket')
+    .setDescription('Opens a mod private ticket and pulls the user into it.')
+    .setIntegrationTypes(ApplicationIntegrationType.GuildInstall)
+    .setContexts(InteractionContextType.Guild)
+    .setDefaultMemberPermissions(PermissionFlagsBits.KickMembers)
+    .addUserOption(option =>
+      option
+        .setName('user')
+        .setDescription('The user to pull in to the ticket.')
+        .setRequired(true)
+    ),
+  handler: async function (client: Client, interaction: ChatInputCommandInteraction) {
+    if (!interaction.guild) return interaction.editReply('This command must be used in a server.');
+
+    const user = interaction.options.getUser('user', true);
+    const member = await interaction.guild.members.fetch(user.id);
+
+    if (!member) return interaction.editReply('Could not find member.');
+
+    const modal = new ModalBuilder()
+      .setCustomId(`open-mod-ticket_${user.id}`)
+      .setTitle(`Opening A Mod Ticket With ${member.displayName}`);
+
+    const titleInput = new TextInputBuilder()
+      .setCustomId('title')
+      .setMaxLength(100)
+      .setStyle(TextInputStyle.Short)
+      .setRequired(false);
+
+    const titleLabel = new LabelBuilder()
+      .setLabel('Title')
+      .setDescription(`The name of the thread. Defaults to "Mod Ticket For ${member.displayName}" if left empty`)
+      .setTextInputComponent(titleInput);
+
+    const initialMessageInput = new TextInputBuilder()
+      .setCustomId('initial-message')
+      .setMaxLength(1800)
+      .setStyle(TextInputStyle.Paragraph)
+      .setRequired(false);
+
+    const initialMessageLabel = new LabelBuilder()
+      .setLabel('Inital Message')
+      .setDescription('The inital message sent in the thread')
+      .setTextInputComponent(initialMessageInput);
+
+    const yesNoMenu = new StringSelectMenuBuilder()
+      .setCustomId('auto-join-thread')
+      .setRequired(false)
+      .addOptions(
+        new StringSelectMenuOptionBuilder()
+          .setLabel('Yes')
+          .setDefault(true)
+          .setValue('yes'),
+        new StringSelectMenuOptionBuilder()
+          .setLabel('No')
+          .setDefault(false)
+          .setValue('no')
+      );
+
+    const autoJoinLabel = new LabelBuilder()
+      .setLabel('Auto Join Thread')
+      .setDescription('Whether or not to join you to the thread. Selecting no will not notify you of messages sent!')
+      .setStringSelectMenuComponent(yesNoMenu);
+
+    modal.addLabelComponents(titleLabel, initialMessageLabel, autoJoinLabel);
+
+    interaction.showModal(modal);
+  }
+};

src/modals/open-mod-ticket.ts

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+import { Client, MessageFlags, ModalSubmitInteraction } from 'discord.js';
+import { Database } from '../shared/Database';
+import { createPrivateHelpTicketThread } from '../utils';
+
+const warning = '\n\n\nLeaving this thread without acknowledgement may result in punishment. Staff will close the thread when they deem your response acceptable.';
+
+export default {
+  name: 'open-mod-ticket',
+  handler: async function (client: Client, interaction: ModalSubmitInteraction, userId: string) {
+    const guild = await client.guilds.fetch(interaction.guildId!);
+    const member = await guild.members.fetch(userId);
+
+    const guildSettings = await Database.getGuildSettings(guild.id);
+
+    if (!guildSettings || !guildSettings.private_help_channel_id)
+      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Failed to create ticket. Please report this to a developer.' });
+
+    const title = interaction.fields.getTextInputValue('title') ?? `Mod Ticket For ${member.displayName}`;
+    const reason = interaction.fields.getTextInputValue('initial-message') + warning;
+    const autoJoin = interaction.fields.getStringSelectValues('auto-join-thread')[0] == 'yes';
+
+    const membersToAdd = [userId];
+
+    if (autoJoin) membersToAdd.push(interaction.user.id);
+
+    const thread = await createPrivateHelpTicketThread(client, guild, null, reason, title, membersToAdd);
+
+    if (thread) interaction.reply({ flags: [MessageFlags.Ephemeral], content: `Mod ticket created: ${thread}.${!autoJoin ? "You've selected not to auto join the thread. You will not be notified of messages sent there. You will have to check the thread periodically for user response." : ''}` });
+    else interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Failed to create ticket. Please report this to a developer.' });
+  }
+};