Add new features

src/utils/private-help-utils.ts

@@ -1,4 +1,4 @@
-import { Client, ThreadChannel } from 'discord.js';
+import { ActionRowBuilder, ButtonBuilder, ButtonStyle, ChannelType, Client, Guild, GuildMember, PrivateThreadChannel, TextChannel, ThreadAutoArchiveDuration, ThreadChannel } from 'discord.js';
 import { Database } from '../shared/Database';
 
 export async function closeOldTickets(client: Client) {
@@ -21,4 +21,65 @@ export async function closeOldTickets(client: Client) {
       console.error(e);
     }
   }
+}
+
+export async function createPrivateHelpTicketThread(client: Client, guild: Guild, creator: GuildMember | null, reason: string, customTitle: string = '', additionalMembersToAdd: string[] = []): Promise<PrivateThreadChannel | null> {
+  const guildSettings = await Database.getGuildSettings(guild.id);
+
+  if (!guildSettings || !guildSettings.private_help_channel_id || !guildSettings.private_help_role_id) return null;
+
+  const channel = await client.channels.fetch(guildSettings.private_help_channel_id) as TextChannel;
+
+  const thread = await channel.threads.create({
+    name: customTitle ? customTitle : (creator ? `${creator.displayName}'s Ticket` : 'Mod Ticket'),
+    autoArchiveDuration: ThreadAutoArchiveDuration.OneWeek,
+    invitable: false,
+    type: ChannelType.PrivateThread
+  }) as PrivateThreadChannel;
+
+  if (creator) await Database.createPrivateHelpTicket(creator.id, thread.id);
+
+  if (creator) {
+    const closeButton = new ButtonBuilder()
+      .setCustomId('close-ticket')
+      .setLabel('Click here if you no longer need help')
+      .setStyle(ButtonStyle.Danger);
+
+    const claimButton = new ButtonBuilder()
+      .setCustomId('claim-ticket')
+      .setLabel('Claim ticket')
+      .setStyle(ButtonStyle.Primary);
+
+    const row = new ActionRowBuilder<ButtonBuilder>().addComponents(closeButton, claimButton);
+
+    await thread.send({
+      content: `${creator} feel free to direct your questions at any <@&${guildSettings.private_help_role_id}>. Only you and staff members can see this channel.\n\n**Reason for contact:**\n${reason}\n\n-# Tickets will automatically close after 5 days of inactivity.`,
+      components: [row],
+      allowedMentions: {
+        users: [creator.id],
+        roles: [guildSettings.private_help_role_id]
+      }
+    });
+  } else {
+    const closeButton = new ButtonBuilder()
+      .setCustomId('close-mod-ticket')
+      .setLabel('Close Mod Ticket')
+      .setStyle(ButtonStyle.Danger);
+
+    const row = new ActionRowBuilder<ButtonBuilder>().addComponents(closeButton);
+
+    await thread.send({
+      content: reason,
+      components: [row],
+      allowedMentions: {
+        users: Array.from(new Set(additionalMembersToAdd))
+      }
+    });
+  }
+
+  for (const id of additionalMembersToAdd) {
+    await thread.members.add(id);
+  }
+
+  return thread;
 }