Close tickets after 5 days of inactivity

2026-01-16 09:17:53 -05:00
parent 09280d6eb1
commit 8c677dcf21
6 changed files with 38 additions and 3 deletions
@@ -0,0 +1,24 @@
+import { Client, ThreadChannel } from 'discord.js';
+import { Database } from '../shared/Database';
+
+export async function closeOldTickets(client: Client) {
+  for (const ticket of await Database.getAllOpenPrivateHelpTickets()) {
+    try {
+      const thread = await client.channels.fetch(ticket.thread_id) as ThreadChannel;
+      const latestMessage = (await thread.messages.fetch({ limit: 1 })).at(0);
+      if (latestMessage && latestMessage.createdTimestamp <= Date.now() - 432e6) {
+        await Database.closePrivateHelpTicket(thread.id);
+
+        await thread.send('This ticket has been closed due to inactivity.');
+
+        thread.edit({
+          archived: true,
+          locked: true
+        });
+      }
+    } catch (e) {
+      console.error('Error closing ticket due to inactivity:');
+      console.error(e);
+    }
+  }
+}