Ticket unclaiming

src/buttons/claim-ticket.ts

@@ -8,7 +8,7 @@ export default {
     const channel = await interaction.channel?.fetch();
 
     if (!channel || !channel.isThread() || !channel.isSendable() || channel.type != ChannelType.PrivateThread)
-      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Oops. Something went wrong. Please report this to a staff member.' });
+      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Oops. Something went wrong.' });
 
     if (!interaction.memberPermissions) return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'An error has occurred.' });
 
@@ -19,28 +19,23 @@ export default {
     const guildSettings = await Database.getGuildSettings(guild.id);
 
     if (!guildSettings || !guildSettings.private_help_role_id)
-      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Failed to create ticket. Please report this to a staff member.' });
+      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Failed to create ticket.' });
 
     const closeButton = new ButtonBuilder()
       .setCustomId('close-ticket')
       .setLabel('Click here if you no longer need help')
       .setStyle(ButtonStyle.Danger);
 
-    const claimButton = new ButtonBuilder()
+    const unclaimButton = new ButtonBuilder()
-      .setCustomId('claim-ticket')
+      .setCustomId('unclaim-ticket')
-      .setLabel('Claim ticket')
+      .setLabel('Unclaim ticket')
-      .setDisabled(true)
       .setStyle(ButtonStyle.Primary);
 
-    const row = new ActionRowBuilder<ButtonBuilder>().addComponents(closeButton, claimButton);
+    const row = new ActionRowBuilder<ButtonBuilder>().addComponents(closeButton, unclaimButton);
 
     await interaction.message.edit({
       content: `${interaction.message.content}\n\nClaimed by: ${interaction.user}`,
-      components: [row],
+      components: [row]
-      allowedMentions: {
-        users: [interaction.user.id],
-        roles: [guildSettings.private_help_role_id]
-      }
     });
 
     await interaction.reply({ content: `Ticket claimed by ${interaction.user}.` });

src/buttons/close-ticket.ts

@@ -1,4 +1,4 @@
-import { ActionRowBuilder, ButtonInteraction, Client, ModalBuilder, TextInputBuilder, TextInputStyle, MessageFlags, ChannelType } from 'discord.js';
+import { ActionRowBuilder, ButtonInteraction, Client, ModalBuilder, TextInputBuilder, TextInputStyle, MessageFlags, ChannelType, ButtonBuilder, ButtonStyle } from 'discord.js';
 import { ticketCooldownMap } from '../shared/ticket-cooldown';
 
 export default {
@@ -9,6 +9,11 @@ export default {
     if (!channel || !channel.isThread() || !channel.isSendable() || channel.type != ChannelType.PrivateThread)
       return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Oops. Something went wrong. Please report this to a staff member.' });
 
+    await interaction.message.edit({
+      content: interaction.message.content,
+      components: []
+    });
+
     await channel.send(`This ticket has been closed by ${interaction.user}`);
 
     await interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Ticket closed.' });

src/buttons/unclaim-ticket.ts

@@ -0,0 +1,45 @@
+import { ActionRowBuilder, ButtonInteraction, Client, ModalBuilder, TextInputBuilder, TextInputStyle, MessageFlags, ChannelType, PermissionFlagsBits, ButtonBuilder, ButtonStyle } from 'discord.js';
+import { ticketCooldownMap } from '../shared/ticket-cooldown';
+import { Database } from '../shared/Database';
+
+export default {
+  name: 'unclaim-ticket',
+  handler: async function (client: Client, interaction: ButtonInteraction) {
+    const channel = await interaction.channel?.fetch();
+
+    if (!channel || !channel.isThread() || !channel.isSendable() || channel.type != ChannelType.PrivateThread)
+      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Oops. Something went wrong.' });
+
+    if (!interaction.memberPermissions) return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'An error has occurred.' });
+
+    if (!interaction.memberPermissions.has(PermissionFlagsBits.ManageMessages)) return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'You do not have permission to unclaim this ticket.' });
+
+    if (!interaction.message.content.split('\n').at(-1)!.includes(`<@${interaction.user.id}>`)) return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'You did not claim this ticket.' });
+
+    const guild = await client.guilds.fetch(interaction.guildId!);
+
+    const guildSettings = await Database.getGuildSettings(guild.id);
+
+    if (!guildSettings || !guildSettings.private_help_role_id)
+      return interaction.reply({ flags: [MessageFlags.Ephemeral], content: 'Failed to create ticket.' });
+
+    const closeButton = new ButtonBuilder()
+      .setCustomId('close-ticket')
+      .setLabel('Click here if you no longer need help')
+      .setStyle(ButtonStyle.Danger);
+
+    const claimButton = new ButtonBuilder()
+      .setCustomId('claim-ticket')
+      .setLabel('Claim ticket')
+      .setStyle(ButtonStyle.Primary);
+
+    const row = new ActionRowBuilder<ButtonBuilder>().addComponents(closeButton, claimButton);
+
+    await interaction.message.edit({
+      content: interaction.message.content.split('\n').slice(0, -1).join('\n').trim(),
+      components: [row]
+    });
+
+    await interaction.reply({ content: 'Ticket unclaimed.', flags: [MessageFlags.Ephemeral] });
+  }
+};