Work Experience
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Support Specialist
Level.io
October 2024 - Present
Currently working as a Support Specialist at Level.io, helping customers solve technical issues and improve their experience with the platform. Providing technical support, troubleshooting, and working closely with the engineering team to resolve complex problems.
Network Engineer / IT Specialist
Gordon Food Services
June 2022 - June 2024
Worked with Gordon Food Services to help maintain their network infrastructure and provide IT support to employees. Responsible for troubleshooting network issues, setting up new network equipment, and providing support with IT issues.
- Maintained and troubleshot network infrastructure
- Set up and configured network equipment
- Provided technical support to employees
- Managed IT helpdesk operations
Software Developer
Team Hydra
September 2020 - Present
Working with Team Hydra on a variety of projects, including developing web applications, mobile apps, Discord bots, and APIs. Great team environment with continuous learning opportunities.
- Developed web applications and APIs
- Built Discord bots and integrations
- Created mobile applications
- Collaborated on various client projects